Order FAQs

Updating Your Order

  1. Can I cancel or edit my order?
    1. As soon as you place your order, we begin processing it. Therefore, we are unable to change or cancel orders. Please visit the BLANK  if you wish to submit a return authorization once your order has been received. The terms and conditions for returns will apply.
  2. Can I change my shipping address?
    1. As soon as you place your order, we begin processing it. Therefore, we are unable to change or cancel orders. Please visit the BLANK  if you wish to submit a return authorization once your order has been received. The terms and conditions for returns will apply.

Order Issues

  1. How do I check the status of my order?
    1. We have you covered! We will email you as items in your order ship, or if there are updates on the status of your order. 
      1. Please note Recycled Threads is not responsible for stolen packages.
  2. I received the wrong product, what do I do?
Please contact either the platform the sale was made through or contact us directly via email @ recycledthreadsLV@gmail.com. We ensure either a full refund upon return of item or replacement of correct item.